Troubleshooting

Common issues and fast fixes for login, uploads, and project workflows.

I can't log in

Verify your email/password and use password reset if needed.

Files won't upload

Retry with a smaller file, confirm browser permissions, and refresh the page.

Project data looks outdated

Hard refresh the page and sign out/sign in to resync your latest state.

Need deeper help

Contact support and include project ID, page URL, and reproduction steps.